Author Topic: On dealing with trolls  (Read 90 times)

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Offline screwtape

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On dealing with trolls
« on: September 22, 2014, 12:45:12 PM »
A Stanford study was done to see how to deal with internet trolls.  They examined how feedback (down votes, up votes, karma) influenced poster behavior.  Up votes did nothing for bad posters and down votes made them into even bigger assholes.

http://cs.stanford.edu/people/jure/pubs/disqus-icwsm14.pdf

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Not only do authors of negatively-evaluated content contribute more, but also their future posts are of lower quality, and are perceived by the community as such. Moreover, these authors are more likely to subsequently evaluate their fellow users negatively, percolating these effects through the community. In contrast, positive feedback does not carry similar effects, and neither encourages rewarded authors to write more, nor improves the quality of their posts.  Interestingly, the authors that receive no feedback are most likely to leave a community.

bold mine.  If you want a troll to go away, ignore them.
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Offline Zankuu

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Re: On dealing with trolls
« Reply #1 on: September 22, 2014, 01:20:34 PM »
The internet adage was correct: Don't feed the trolls.
Leave nothing to chance. Overlook nothing. Combine contradictory observations. Allow yourself enough time. -Hippocrates of Cos

Offline Nam

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Re: On dealing with trolls
« Reply #2 on: September 22, 2014, 01:22:45 PM »
If trolls weren't fed occasionally then places like this would go extinct.

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Offline wright

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Re: On dealing with trolls
« Reply #3 on: September 22, 2014, 02:38:50 PM »
The internet adage was correct: Don't feed the trolls.

A thousand times this. It's difficult to not respond to deliberate provocation, but that's what you gotta do (or not do) in those situations.
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Offline Chronos

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Re: On dealing with trolls
« Reply #4 on: September 22, 2014, 06:40:11 PM »
It's nice to know that our forum does not have trolls.
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Offline Mr. Blackwell

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Re: On dealing with trolls
« Reply #5 on: September 22, 2014, 08:29:21 PM »
It's nice to know that our forum does not have trolls.

So what am I? Chopped liver?
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Offline eh!

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Re: On dealing with trolls
« Reply #6 on: September 22, 2014, 09:03:32 PM »
I have noticed that trolls and drama typically increase traffic, the super-moderated forums tend to result in nobody posting anything.
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